Optimize Your REBEL’s Performance with a Preventive Maintenance Plan
Learn how you can optimize the performance of REBEL with a preventive maintenance plan and see what is included.
In this flyer, learn how you can optimize the performance of your REBEL device with a preventive maintenance plan. There are various parts for the REBEL device and with routine maintenance, you can keep your device running efficiently with optimal analysis. We offer a few options for service plans to support your needs.
Optimize Your REBEL’s Performance with a Preventive Maintenance Plan
1. REBEL Autosampler Sample Needle
Routine PM replacement and alignment of the autosampler needle will reduce chances of leaks, clogs, and potential missed injections during analysis.
2. REBEL Autosampler Sample Syringe
The autosampler syringe is responsible for all the fluidic movement and precise sampling within the REBEL. Over time the seals within the syringe can wear resulting in leaks and lowered analysis precision of fluidic transfer/sample loads.
3. REBEL Gas System Inlet Filter*
Annual PM replacement of the air inlet carbon and HEPA filters is to ensure optimal performance for the gas handling system in the REBEL. If not replaced the filters become less efficient and could result in poor analysis performance and contamination of more expensive components
*Access this on the back of the REBEL
4. REBEL Waste System Filter*
A particulate filter included in the waste system within the REBEL is to prevent material from entering the membranes of the waste pump. Routine replacement prevents clogging and decreased waste removal performance.
*Access underneath outer panels of the REBEL
5. REBEL MS Detector Inlet*
Detector Inlet is the entrance to the mass spectrometer of the REBEL device. Routine maintenance can reduce the chance of clogging, detection issues, and fouling. During PM, the performance of the vacuum system is evaluated along with alignment and detector performance.
*Access underneath outer panels of the REBEL
| REBEL “STANDARD” SERVICE PM PLAN | REBEL PREMIUM SERVICE PLAN | |
|---|---|---|
| Tech support (via email/phone) | Yes (Priority) | Yes (Highest priority) |
| Software updates (bug fixes) | Yes | Yes |
| Software upgrades (applicable features) | Yes | Yes |
| Replacement parts/repair labor | Yes | Yes |
| Preventative maintenance & IQ/OQ | Once per year | Once per year |
| On-site application support | Up to two visits included per year | Up to two visits included per year |
| Certified training | No | One free of charge* per year |
| Discount on single SMA kit purchase | No | 7% through coverage period |
| Multi-year service plans | Yes | Yes |
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